About us
Built to Deliver Better Home Care with Heart and Purpose
ProviderPlus 365 was founded by social care professionals in Berkshire. Our mission is to provide safe, flexible, and person centred domiciliary care that helps adults live well at home with dignity and independence.
Our story
How ProviderPlus 365 Began
Our journey is rooted in real care experience and a shared mission to do better for the people and families we serve.
Founded with Purpose
ProviderPlus 365 was created by experienced social care professionals who saw the need for truly person centred care in the community.
Focused on Domiciliary Care
We deliver care in people’s own homes, promoting independence, safety, and dignity for adults and their families.
Wraparound and Family Focused
Our wraparound model involves loved ones in planning and reviews so support always fits real life.
Serving Berkshire and Nearby Areas
Based in Berkshire, we respond quickly and tailor support to local needs across the surrounding areas.
Our values
Our values
Our work is guided by the PROVIDER PLUS values which place dignity, inclusion, and continuous improvement at the centre of everything we do.
We listen and respond with compassion so people feel understood and supported.
We respect each person’s uniqueness, choices, and rights at all times.
We strive for high standards in every visit and every interaction.
We protect privacy, dignity, and safety in all aspects of care.
We bring warmth, patience, and genuine care to every home.
We act with honesty and accountability so families can rely on us.
We encourage growth, wellbeing, and confidence through everyday support.
We are consistent, reliable, and committed to person centred support.
Our commitment
Diversity & Inclusion
Diversity is a priority at ProviderPlus 365. We are committed to providing inclusive, culturally sensitive care that respects and celebrates the unique backgrounds, identities, and needs of every service user, family member, and team member.
Inclusive Care for All
We tailor support to respect cultural backgrounds, languages, religious beliefs, and personal identities, ensuring every person feels valued and understood.
Equality in Service Delivery
Every service user receives the same high standard of care, free from discrimination, with full access to our services regardless of background or circumstance.
Cultural Competence
Our team is trained to deliver care that is sensitive to diverse cultural practices, dietary needs, communication preferences, and family structures.
Diverse and Respectful Workforce
We foster an inclusive workplace that values diversity among our staff, creating a team that reflects and respects the communities we serve.
Our mission
Our mission
We deliver dignified and personalised care that helps people live safely and independently at home. Quality, compassion, and learning guide our work every day.
Promoting Independence
We support daily choice and autonomy so people can live life on their own terms.
Quality and Training
We follow clear quality frameworks and invest in staff learning so care is safe and effective.
Working in Partnership
We plan care with families and collaborate with health professionals when needed.
Responsive and Reliable
We review care regularly and adapt quickly as needs change.
Our team
Meet the ProviderPlus 365 Team
Led by a registered manager and a caring local team
Cynthia Kasabwa
Director
Ruth
Director